Planet Fitness requires a written cancellation. It might be easier to wait a month or two until your contract is up to cancel if you only have a couple of months left on your contract. Essentially, you are proving that someone at Planet Fitness accepted and signed for the letter. I lost my membership card. Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email this to a friend (Opens in new window), Can I Transfer My Planet Fitness Membership to…, Does Planet Fitness Have Towels? Members between the ages of 13 and 15 must be accompanied by a parent or guardian when they work out. Benefits of the PF Black Card membership include the use of any Planet Fitness location, guest privileges, and access to massage and tanning services. However, it is possible to do it so long as you have some patience and are willing to jump through a few contractual hoops. If you want to cancel in person, visit your gym and give the paper to a membership representative. Beware that many Planet Fitness locations have low ratings with the Better Business Bureau, partially because of their inflexibility with gym membership cancellations. You can do it all online simply by clicking here (you’ll need your PF keytag number). You cannot cancel your membership over the phone or by email. Alternatively, you can end your membership by mailing the document to your gym as a certified letter. Check with your local club for their hours. How soon can I cancel after signing a contract? Please note that the Member Services department is open Monday through Friday from 9 am – 6pm, EST. How do I cancel a 1-year contract that I signed if it has been longer than that? How do I transfer my membership to a different Planet Fitness club? If you had a 1-year contract and more than one year has passed, then your contract is no longer valid or in effect.
To fulfill Planet Fitness’ cancellation requirements, write a 1-page document asking the gym to end your membership. You can transfer your membership online with just a few clicks, starting here (you’ll need your Planet Fitness keytag number). Ask your employer to write a relocation letter, and make sure to map out the distance before specifying where you will be moving. % of people told us that this article helped them. For example, if you signed a contract with a 12-month commitment and you are still within the year, you’ll be charged a $58 cancellation fee. How can I put my membership on hold if I lost my job and can't currently pay for it? That is, establish that you will have no Planet Fitness gyms within 25 miles (40 km) of your new address. After cancelling, keep track of your bank account to make sure the charges stop. We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired. To create this article, 11 people, some anonymous, worked to edit and improve it over time. If you want to change the card on file because you want your dues to come out of a different account, you’ll need to do it several days before the billing day. Our goal is to deliver legendary customer service to our members at all times. Is It Free? In fact, if you don't cancel your membership correctly, you may have to pay your contract out in total. By using our site, you agree to our. ©2013 - 2020 More Holdings LLC | All Rights Reserved. I have questions about my membership and COVID-19. Important: The billing process for dues and for personal training session plans is initiated 2-3 days prior to the actual billing date. wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. References. If you have already contacted your home club and still need help, please contact the Member Services Team. Do you offer classes or personal training? If you meet the requirements to be eligible (no gym within 25 miles of new residence, injury with doctor proof), you can get the fee waived. If you can provide proof, they may waive up to 3 months. You can transfer your membership online with just a few clicks, starting here (you’ll need your Planet Fitness keytag number). This article has been viewed 1,685,359 times. If the contract has been fulfilled, and the deceased was on a month-to-month membership, then you shouldn't have to worry about cancellation fees. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free.
Do I have to pay to get a new one? Short Answer: You can downgrade your Planet Fitness Black Card membership to a classic membership by speaking with a staff member at your local Planet Fitness. How do I log in to my Planet Fitness account online? For tips on how to get your gym fees waived, read on! Answered, Can I Transfer My Planet Fitness Membership to Another Person? I received a bill indicating insufficient funds, but never saw a reciprocating charge on my bank account. Upgrading your membership has never been faster or easier. They require a document with your signature, but it does not have to be notarized. I have a monthly electronic payment, is it possible to change the debit card number for this payment? How old do I have to be to get a membership? If you are moving to a new place, it must be farther than 25 miles (40 km) away from any Planet Fitness location. Jump to. You should know your rights regarding the terms and conditions. Please note that any PF Black Card® guests must be 18 years old with a valid ID, unless they’re accompanied by a parent or guardian. If you find that you aren’t using these extra services, you can request to downgrade your membership by speaking with a staff member at your local Planet Fitness, corporate customer service representatives said. Since you are no longer under the year long obligation, you are free to cancel your membership at any time without an additional "buyout" fee.
Annual fees are billed to a member once per year. We do try to keep our clubs open as long as possible to accommodate all schedules. How do I upgrade (or downgrade) my membership? Ask him or her to give a specific amount of time that you will be unable to use the gym. Club staff can also help you downgrade your membership. Solved, Does Planet Fitness Have Wi-Fi? https://firstquarterfinance.com/downgrade-planet-fitness-membership/. If your club is still closed or you have other questions, please contact our member services department. Sorry, your blog cannot share posts by email. For tips on how to get your gym fees waived, read on! You would cancel the same way, in person with a letter stating the member is deceased.
We also do not allow clothing that may present safety hazards or damage equipment. See more of Planet Fitness on Facebook. Create New Account.
Thanks to all authors for creating a page that has been read 1,685,359 times. A Balance Transfer is when cardholders pay off one card by making a charge to another.
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