If you, after contact with a Customer Service Representative, feel as though your unit needs to be serviced by our repair team, you will receive an RMA (Returned Material Authorization) number along with shipping instructions as outlined above. This limited warranty is transferrable. We cannot accept any returns of any used products unless it's determined by our Customer Service Department that the item may be defective in some way. We use administrative, technical and physical security measures to protect our computing infrastructure and your personal information from unauthorized use, access, modification or disclosure. For the whole plant experience, you want to avoid letting your vapor sit around and lose potent compounds. Since I only smoke buds, not concentrates. To test your battery’s health, make sure it’s fully charged. The Firefly has the broadest temperature range of any vaporizer, spanning from room temperature all the way up to 500°F, all within a single inhalation. Plants and herbs have a unique combination of terpenes and terpenoids. Your material is only heated as you inhale, so nothing is ever lost. If it is determined that you will need to send your Firefly unit in for further examination, you will be issued an RMA number and shipping instructions on how and where to send it for inspection. PLEASE NOTE: The person or business receiving the shipment is legally obliged to pay duties and taxes as required by their state and federal governments.
It’s useful to tamp down your bowl and then poke holes in it with a toothpick. Then take a nice long draw to see if normal vapor production is restored. We place a very high value on your privacy, so your orders will always be shipped in plain, unmarked packaging. In addition, we may collect personal information that you specifically provide to us and that is collected on an individual basis through web forms and purchases. Review: The Firefly 2 with iOS app heat settings. Download Firefly for Parents, then install it on your iOS device.
For those who have already downloaded the Firefly Vapor app to their iOS devices, there is no immediate impact. A fully-charged battery can vaporize 4-6 bowls of material.
If you’d like to track the life of your battery, the Firefly 2+ battery is manufactured to be at 70% capacity after 300 full charges. Lower price: we’ve dropped the price from $329 to $249 to give our customers the absolute best value we can. As of 11/15/2019, Apple has removed all vaporizer-related apps from its App Store. We were compelled to share that positive relationship with the world with the intention of making it just a little better. If a warranty claim is received during this warranty period, National Concessions Group, Inc. will conduct one or more of the following actions, at its own discretion, to remedy the situation: The Limited Warranty does not apply to any nonFirefly™ products. The temperature can be controlled directly, without an app, on ALL Firefly 2+ devices, with 7 pre-set temperatures ranging from 320 to 500°F. For any questions on our products or shipping services, feel free to send our Customer Service Department an email inquiry at email@example.com. And like a real firefly, the glow is best seen at dusk or nighttime. They range from 220°F to 430°F, with many temperatures in between. Will I be alright on the default? The Limited Warranty applies only to products manufactured by National Concessions Group, Inc. that can be clearly identified by the Firefly TM trademark name or logo. Examples would be shipments going to a rural area, PO box, Alaska and Hawaii. While Apple’s decision is concerning, it’s important to note that the Firefly Vapor app is not necessary to operate the device itself. The Firefly app remains available on Google Play for Android devices. Here are some tips for identifying a fake for Firefly: National Concessions Group, Inc. provides a limited warranty on the Firefly TM device against defects in material and/or workmanship under normal use for a period of (2) years from the date of purchase. IMO they need to be offering refunds. Other leading vaporizer manufacturers require that you send in your entire unit for a costly service operation to replace the battery. Children under the age of 18 are not allowed to use our web site and/or products. This process happens while remaining below combustion temperature (451°F) Smoking is the result of combustion (burning). We use this information to monitor our Website and to improve our Website to provide you with a faster and more efficient shopping experience.
The Firefly is designed for both flower and extracts as well as any dry herbal blend. This is why each draw on a Firefly is slightly longer.
Several years in the making, it was influenced by both our history and ethos. Contact Firefly using our short, online contact form below. Because each draw from Firefly has a broad temperature range, it delivers more of these ingredients and flavors than any other vaporizers. All returns must be accompanied by a Return Materials Authorization (RMA) number; otherwise, they will be refused and returned back to the shipper. The Firefly heats to a software-controlled maximum of 500°F (260°C). Will be here tomorrow. ... That’s right, you can use an app on a smartphone to control the temperature of a portable handheld vaporizer ranging from: Concentrates 500°, High 420°, Medium High 400°, Medium 380°, and Low 360° (temperatures in fahrenheit).
Then remove your mouthpiece to see if it needs to be cleaned of obstructions. If you decide to buy online, make sure to check our list of authorized retailers. The heating element is made of a proprietary, FDA-foodsafe super-alloy manufactured in the USA.
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